Effective Date: 1/20/2024
Thank you for choosing Krafting With Keke for your custom order needs. We want to ensure that you have a smooth and transparent experience with our shipping process. Please review our custom order shipping policy below:
1. Order Processing Time
The processing time for custom orders begins once payment is received and all necessary details are confirmed. Please allow 1-2 business days for processing custom orders.
2. Production Time
Custom orders involve a production phase to create unique and personalized items. The production time may vary based on the complexity and nature of the custom order.There is an estimated production time of 3-5 days, but it can take up to 14 days. All orders are subject to a rush order fee if needed sooner than the estimated time frame.
3. Shipping Methods
We offer various shipping methods for custom orders. There is an extra cost for shipping. Please note that the shipping time is in addition to the processing and production times.
4. Local Pick-up
Local order pick-up is avaliable. Once the order is completed, I will reach out to you to schedule local pick-up. The local pick-up area is at the Walmart on Bultman.
5. Tracking Information
Once your custom order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your shipment.
6. International Shipping
For international custom orders, please be aware of any customs duties, taxes, or fees that may apply. These charges are the responsibility of the customer.
7. Changes to This Policy
Krafting With Keke reserves the right to modify or update this custom order shipping policy at any time. Any changes will be effective immediately upon posting on our website